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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Todd Matherly

July 16, 2024

5  out of  5
rating by Todd Matherly
"Brian Parsons is an incredible and reliable professional with this office. He doesn’t just think of you for your insurance needs, and that kind of care and commitment is not common. A client recently shared that they get excited when their State Farm rep calls which is quite the compliment! Thanks Brian!"
We responded:
"Todd, we're happy to hear that Brian provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Michael "
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Jennifer Otto

July 16, 2024

5  out of  5
rating by Jennifer Otto
"I have worked with several of these folks for quite some time - I can tell you that the level of care and professionalism these folks have is second to none. Many of these folks are now some of my closest friends. Ask for Brian or Robin - tell them Jenn says "Hi!" Michael is also a great guy - as the owner of a super busy office with employees and as a pillar of the community, he has taken his personal time to volunteer to help with fundraisers benefiting birthday parties for under-privileged children. I can't say enough good about this team."
We responded:
"Thank you so much for the kind words!"
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Stacy Webb

July 11, 2024

5  out of  5
rating by Stacy Webb
"The staff is professional and helpful to their clients."
We responded:
"Thank you Stacy for the kind review. "
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Lamartine Alvarez

June 16, 2024

5  out of  5
rating by Lamartine Alvarez
"I have been a client for over 10 years very dependable"
We responded:
"Thank you so much Lamartine for the kind review. We enjoy working with you. "
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Steven Howell

May 22, 2024

5  out of  5
rating by Steven Howell
"These guys are absolutely AMAZING! Anytime I have a question or have an issue, they address my needs swiftly. I highly recommend"
We responded:
"Steven, your questions are our favorite part of serving your insurance needs! We will always be here for you. - Michael"
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Victor Garcia

April 30, 2024

5  out of  5
rating by Victor Garcia
"Everyone on the Busey team is awesome. They always are so friendly on the phone and in person. You are always greeted with a smile. Everyone is so helpful and they get things done very quickly. It is such a pleasure to speak with everyone on this team. They never let you down."
We responded:
"Thank you for the kind words and the review, Victor . We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Michael "
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Mike

April 30, 2024

5  out of  5
rating by Mike
"Michael Busey and the entire State Farm team are amazing, I have been a long term customer with State Farm across numerous states, and this office and team are the best I have worked with! If you are in need of State Farm services, look no further than Michael Busey and his amazing team!"
We responded:
"Mike, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Michael "
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JSA

April 26, 2024

5  out of  5
rating by JSA
"Working with the team at Michael Busey State Farm has been amazing! Robin has been great to work with, she answered all my questions on my auto insurance, and helped me quickly switch over my coverage from one state to here in Tennessee with ease. I am grateful to have found a reliable team here in Murfreesboro!"
We responded:
"Thank you so much for the kind review. Robin runs our office efficiently and does it with a warm smile every day! Thank you for recognizing Robin. "
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Crystal Smith

April 18, 2024

5  out of  5
rating by Crystal Smith
"Great people to do business with!!"
We responded:
"Thank you so much Crystal! "
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Teresa Ojeda

April 12, 2024

5  out of  5
rating by Teresa Ojeda
"Michael Busey State Farm is a wonderful team of professionals who are actively looking to help individuals, families, and business owners. Brenda Johnson with the agency is fantastic! She is kind and wonderfully informative. You can't go wrong working with anyone from Michael Busey State Farm."
We responded:
"Thank you so much Teresa for the kind review. We do love it when Brenda is acknowledged for being simply amazing! "
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Anna Smotherman

April 11, 2024

5  out of  5
rating by Anna Smotherman
"We have loved working with Michael’s team- not only for our personal insurance, but also as we navigated opening a mobile business! They have been quick to answer questions and respond to any requests. They check in on us regularly, and I love knowing that I could walk in to the office and be greeted by familiar faces! Thanks friends!"
We responded:
"Thank you friend for the kind review. We truly believe our clients are our family!! "
Profile photo of Dana J. Smith

Dana J. Smith

April 11, 2024

5  out of  5
rating by Dana J. Smith
"Michael Busey State Farm is the agency to visit for all your personal and business insurance needs. If you are a business owner I highly recommend Michael Busey and his team at Michael Busey State Farm. This is a veteran owned business."
We responded:
"Thank you so much Dana for the kind review! Semper Fi!! "
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Ashli Shockley

April 11, 2024

5  out of  5
rating by Ashli Shockley
"Saige is the absolute best and a pleasure to work with."
We responded:
"Thanks so much Ashli for the kind review, we love Saige. She is amazing!! "
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Jennifer Hart

April 5, 2024

5  out of  5
rating by Jennifer Hart
"I never have to worry if the families I refer will be cared for in their time of need. Michael Busey and his staff care for their customers as they would their own family."
We responded:
"Thank you so much Jennifer for the kind review. We truly love partnering with one of the very best Mortgage Originators. "
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EDM Enterprises

April 4, 2024

5  out of  5
rating by EDM Enterprises
"I needed to resolve a late payment on my boss's policies and I called customer service and the person who answered me was Miss Brenda Johnson. I don't speak English well and she was very patient and friendly with me and helped me understand everything. I am very grateful for her excellent service."
We responded:
"Thank you so much for your review. Our Spanish associate was out that day and we’ve learned to use the translation apps! Appreciate you patiently working through that with Brenda! She’s the best!! "
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Paige Zochert

March 16, 2024

5  out of  5
rating by Paige Zochert
"Katelyn P is awesome!! Very kind, knowledgeable and extremely helpful. Thanks Katelyn!"
We responded:
"Paige, thank you so much for your kind review about Katelyn! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Michael "
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Joel

March 12, 2024

5  out of  5
rating by Joel
"Hi staff is amazing and always very nice. Cyindal Weems is fantastic. Highly recommend!"
We responded:
"Joel, thank you for the kind review. We do believe Cyndal is really fantastic. We love serving our auto and home insurance needs. "
Profile photo of Delroy Ricketts

Delroy Ricketts

February 15, 2024

5  out of  5
rating by Delroy Ricketts
"Michel busey insurance has been wonderful.They know what they are doing, their agents are very courteous very knowledgable and helpful. Heather And Caitlyn are two remarkable agents that are always willing to take time out and help you And what more do you need in an agent."
We responded:
"Delroy, it was our pleasure helping with your insurance! My team and I will always be here for you if you need any guidance or have any questions. - Michael"
Profile photo of Racheal Bollmeyer

Racheal Bollmeyer

February 9, 2024

5  out of  5
rating by Racheal Bollmeyer
"The team at Michael Busy State Farm is Unmatched! They care about their clients and community! Always professional,knowledgeable and Friendly!"
We responded:
"Thanks so much for the kind review. "
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Michael ONeal

February 5, 2024

5  out of  5
rating by Michael ONeal
"Great service, communication, and attention to detail!"
We responded:
"Michael, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Michael"
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Kristina Becerra

January 31, 2024

5  out of  5
rating by Kristina Becerra
"Michael Busey and his team are the best around! They know exactly how to help the individual customer. Brenda is wonderful and a great resource"
We responded:
"Thank you for your kind review, Kristina! Brenda is a definite asset to our office. Call us anytime! - Michael "
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Christina Baker

January 30, 2024

5  out of  5
rating by Christina Baker
"Thank you so much to Robin and her staff for setting me up with auto insurance and home insurance. I have a Hyundai and it is so hard to get insurance right now. I got the best numbers through them I have ever had in years. THANK YOU SO MUCH!"
We responded:
"Christina, taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Michael "
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Lyschel Edwards

January 30, 2024

5  out of  5
rating by Lyschel Edwards
"Michael is an excellent agent and community leader with great integrity!"
We responded:
"Your kind words made my day, Lyschel! Thank you so much for this awesome review and trusting my team and I. We are always here for you. - Michael "
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Jaime Bartsch

January 30, 2024

5  out of  5
rating by Jaime Bartsch
"The staff here is amazing! Always super friendly and they do great things for our Boro Community which is a win in my book! Keep up the good work Busey team! ❤️"
We responded:
"Thanks so much Jamie. We appreciate the kind words. "
Profile photo of Whitney Dixon

Whitney Dixon

November 20, 2023

5  out of  5
rating by Whitney Dixon
"I highly recommend Michael Busey for all of your insurance needs. I've had a policy with him for 3 years now and haven't had any issues. Also, ANY time I've emailed or called, he gets back to me quickly! He always answers any questions and reassures me that everything is taken care of. I will continue working with Michael in the future!"
We responded:
"Thanks so much for the kind review Whitney. "